Returns & Refunds

Every Huemoo item is custom-generated and printed on demand just for you. Because your design is unique, we cannot accept returns or refunds simply because you changed your mind after ordering.

If you approved the mockup at checkout, we are unable to offer a refund if you later dislike the design, wording, placement, shirt color, or size you selected.

We want you to love what arrives. Refunds, reprints, or replacements may be considered only when something went wrong in printing or production, such as:

• Printing defects or misprints
• Item damaged on arrival
• Wrong item received
• Major production error that clearly differs from what was ordered

Please contact us within 7 days of delivery so we can look into it while details are fresh.

Include the following in your message:

• Your order number
• Clear photos showing the issue
• A short description of what went wrong

Depending on the situation, we may offer a replacement, reprint, or refund. We will work with you fairly and do our best to make it right when production did not meet expectations.

Not sure if your issue qualifies? Reach out anyway — we are a small, family-run team and we read every message.

Contact: zachary.lebo@gmail.com